JackpotVillage Casino Cookies Policy

At Jackpot Village, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, why we use them, and how you can control your cookie preferences when visiting jackpotvillage.com. By continuing to use our platform — whether via desktop, mobile browser, or the JackpotVillage app — you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. At JackpotVillage Casino, we use these files to recognise your device, remember your preferences, and ensure our platform functions correctly. Cookies are widely used across the internet to make websites work more efficiently and to provide useful information to site operators.

In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage. Throughout this policy, we refer to all such technologies collectively as "cookies" for simplicity.

Why We Use Cookies

Our Jackpot Village online casino relies on cookies to deliver a safe, personalised, and seamless gaming experience. Without certain cookies, core features of our website — such as logging in, maintaining your session, and accessing your account — would not function at all. We also use cookies to analyse how players interact with our platform, which helps us improve our services over time.

Specifically, we use cookies for the following purposes:

• To enable secure jackpot village login functionality and maintain active sessions
• To remember your language, currency, and display preferences
• To detect and prevent fraudulent activity and protect your account
• To analyse site traffic and understand how players navigate our platform
• To deliver relevant promotional content, including information about the jackpot village bonus, free spins offers, and seasonal promotions
• To support compliance with our regulatory obligations under the UK Gambling Commission (account no. 52894) and Malta Gaming Authority (MGA/B2C/370/2017)

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential to the operation of our JackpotVillage Casino platform. They enable core features such as page navigation, access to secure areas, and account authentication. Without them, services you have requested — such as accessing the jackpot village casino login page or managing your balance — cannot be provided. We do not require your consent to place these cookies, as they are strictly required for the website to function.

Functional Cookies

At JackpotVillage, we use functional cookies to remember choices you make and to personalise our content for you. For example, these cookies allow us to remember your preferred language, your region (whether you are visiting as a player from the UK, New Zealand, or another supported territory), and certain gameplay preferences. Disabling these cookies may affect your experience on our site.

Performance and Analytics Cookies

Our JackpotVillage online casino uses performance cookies to collect information about how visitors use our site — for instance, which pages are visited most often and whether players encounter error messages. We use this data in aggregate and anonymised form to improve the performance and usability of our platform. We may use third-party analytics tools such as Google Analytics for this purpose.

Marketing and Targeting Cookies

We may place marketing cookies to deliver advertisements that are relevant to you and your interests, including promotions such as the jackpot village welcome bonus, jackpot village free spins offers, and special event campaigns. These cookies track your browsing activity across websites to help us and our advertising partners display meaningful content. At JackpotVillage Casino, we work with trusted third-party ad networks that may also set cookies on your device.

Third-Party Cookies

Some cookies on our platform are set by third-party service providers rather than by us directly. These include analytics providers, payment processors, and game studios whose titles you access through our platform. Our JackpotVillage Casino partners include game providers such as NetEnt, Microgaming, Play'n GO, Pragmatic Play, and live casino suppliers including Evolution Gaming and Ezugi — some of these providers may set their own cookies during gameplay sessions. We do not control third-party cookies and encourage you to review the respective privacy policies of these providers.

Cookie Consent and Your Choices

When you first visit our website, we present you with a cookie consent banner. You may accept all cookies, reject non-essential cookies, or customise your preferences using our cookie management tool. Please note that refusing certain categories of cookies may limit the functionality available to you on our platform.

You can manage or withdraw your consent at any time through the following methods:

• Cookie settings tool — accessible via the cookie banner or a link in our website footer
• Browser settings — most browsers allow you to block or delete cookies through their settings menus. Please refer to your browser's help documentation for guidance
• Third-party opt-out tools — for advertising cookies, you may use opt-out tools provided by industry bodies such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA)

Please be aware that if you choose to disable cookies entirely, some features of our JackpotVillage platform — including account login and bonus redemption — may not operate as intended.

Cookies and Responsible Gambling

At Jackpot Village, we also use certain cookies in connection with our responsible gambling tools. These help us recognise returning players, apply deposit limits or self-exclusion preferences that you have set, and ensure that our safeguards remain active across your sessions. This use is fundamental to our commitments under both the UKGC and MGA frameworks, and these cookies are treated as strictly necessary.

Data Retention

The length of time a cookie remains on your device depends on its type. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period — typically between 30 days and 24 months — or until you delete them manually. Our JackpotVillage Casino will not retain cookie-derived data for longer than is necessary for the purposes described in this policy.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you via a notice on our website or through the cookie consent banner. We encourage you to review this page periodically. Continued use of our JackpotVillage platform after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or about your data privacy rights, please do not hesitate to get in touch with our support team. At JackpotVillage Casino, we offer 24/7 customer support via Live Chat and email. You can reach us at support@jackpotvillage.com. Our platform is operated by White Hat Gaming Limited, registered in Malta (company reg. no. C73232), with its registered office at 85 St John Street, Valletta, Malta.